website logo for the childcare payment portal

How to use the Web Portal to choose Direct Deposit or Payment Card

New Users​ - start with Step #1.

Registered Users (Returning)​ - start with Step # 2.

  1. New User - Create your password​ - ​Enter your Provider Number – (six digit number), or Program Number (seven-digit number)
    • Enter last 4 digits of your TIN (SSN or EIN)
    • Enter your phone number. (nnn-nnn-nnnn) (to contact you if we have any questions)
    • Enter your email address.
    • Click '​Register​' button
    • Verify your information on the Register Screen. If correct, click '​Confirm Registration'​; If not correct, click the ​'Back'​ button to correct your information, then click the ​'Register'​ button.
    • Check your email for your temporary password.
    • Click on the link in your email to login and create your password.
    • Enter your User Name – which is your Provider/Program Number & last 4 digits of SSN or EIN – (a ten
    • eleven digit number).
    • Enter the temporary password received from your email. (you can also copy and paste it to the field)
    • Change the​ 'temporary​ ​password​'​ ​received in your email​ ​to​ ​your​ personal password.
    • Update temporary Password -on the '​Update Password'​ screen
      • Enter new password in '​Set New Password'​ field.
      • Re-enter the same password in '​Confirm New Password'​ field.
    • Setting your Security Question.
      • Click on the down arrow field to '​Select a Security Question'​. Click on the question you like to be your security question.
      • Enter in 'Set Answer' field your answer to your selected Security Question.
      Note:​ If you get the question on the bottom of the screen:
      Would you like to store your password for childcarepaymentportal.com?
      Respond if this is a ​private single use computer​ – with answer '​Yes​', Or
      Respond If this is ​a public or shared computer by other users​ – with answer '​Not for this site'​.
    • Save new personal password and security question by clicking​ 'Update Password' ​button.
    • Keep record of your new saved password, security question and store in a safe, secure place​.Do not lend or share your personal password​.
    • Upon successful completion, you will get a message on screen, '​Your Password has been updated successfully.' ​This is also the “Welcome screen” with your name, provider information and payment type displayed.
  2. Registered User (Returning) - Review your Payment Method
    • Enter your User Name – your Provider/Program Number & last 4 digits of SSN or EIN – (a ten or eleven digit number).
    • Enter your saved 'password'.
    • Click '​Login​' button.
    • The Welcome screen is displayed with your name, provider information and payment method (listed as payment type). Verify the information.
  3. Changing your Payment Method On your​ Welcome screen below,​ the​ provider information section listed ​under '​Payment Type' is your ​current payment​ method.
    To ​change​ your current payment method, select ​a ​or​ ​b​ ​below;

    See example below:
    example of user portal
  4. Click ​on text '​Click here if you want to change the payment method'​.
    example of payment method choices
    • Direct Deposit (must have a bank account)​ ​provide the following:
      Your checking account routing number.
      Your checking account number.
      exapmple of check with routing & account numbers
    • ​Payment ​Card​ (​if eligible - A child care provider who operates under an individual Taxpayer name (not a business name) may use the payment card.
  5. To submit, select one of the following to update your Payment Method in this Portal Application.
    • Download authorization form, complete authorization form & sign, scan & upload authorization form back to YMS; ​OR
    • Download authorization form, complete authorization form and sign & mail back authorization form to YMS; ​OR
    • Call ECE Call Center for a mailed copy of authorization form, complete & sign authorization form then mail authorization form back to YMS.
      YMS mailing address:
      YMS Management Associates Inc.
      PO Box 968, Peck Slip Station
      New York, NY 10272-0968
Still having trouble? Call the ECE Call Center @ 212 835-7610 Press #

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